The #2 company that ripped me off

sprint pcs

Sprint PCS – These total fricken crooks flat out without a doubt scammed me for extra money when I canceled their phone service. I signed up for the their service on vacation, the sales guy was nice and showed me the coverage map with my city perfectly highlighted and the plans looked good the phone was nice all was peachy.

Then everything really turned to crap:

I got back home and noticed the phone service doesn’t work in my area, so I called sprint and they said yes it does work in my city. Soon I found out it does work for about a mile at the very bottom of the city the other 15 miles well I guess that didn’t matter.

It gets worse, I called them and said I will eat the price of the phone but I don’t want a monthly plan that doesn’t work in my area. They said too bad and recommended a roaming plan which I got and used for the fricken full year..

Finally my plan runs out, I’m stoked to get a new phone so I call them cautiosly because the have all ready screwed me before. I said ok I’m ready to cancel my service they said you have to wait until after the one year which was a week later.

OK a week later I call and the canceled. The guy says that they are going to cover my whole area and they will cover the cost of my phone for 3 months until that happens. Against my better judgment I said ok

What a mistake they put me Back on a one year plan, they never said this will extend you plan or anything of the sort.

So I called back and said I want to cancel about a month after the one year I realized I don’t want to work with this company ever again.

The lady was nice and said even though the guy extended the one year she canceled it with no penalty and she said she would pay for my last month. Iwas thinking wow they just redeemed themselves.

I was seriously mistaken.

She just flat out lied so I called again after receiving a bill a month later and another rep said they would waive the cancel fee and close the account.

Lied to again.

I called again keep in mind these calls take about 20 minutes to connect and you have to basically type a secret code to find anyone on their phone system.

I called back and the guy said my account was closed and I owed nothing

I am excited I even had a ritual burning of the silver bullet looking phone (by the way it broke after two months and the warranty didn’t cover it because they said the sweat in my pocket made lines in the lcd screen)

I went to Cingular which I have used happily since.

It’s not over.

I get a bill six months later from Sprint saying I owe fore a month of service and a early cancellation fee. I call them mad, but I am going to be subtle and try to resolve this. They said who are these people I spoke with (like I know their names and they would give me there real name if they where lying) The lady then said sorry we cannot help you and if you don’t pay we will post it on my credit repot and send me to collections.

I then said screw you and all the other obvious pissed off crap and hung up. Man I just got royally screwed by this piece of shit company.

I finally got it taken off my credit report since trw among others credit reporting agencies get so many complaints about sprint wrongfully putting people in collections. I forced the collection company to stop calling.

To sum it up they tried to screw me in every way they could get their hands on and in the end the only reason why their was any justice is because I had to work my ass off to keep my principles.

- Bottom line -
DON’T USE SPRINT PCS, THEY ARE CROOKS!!!

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