Sprint PCS complaints 1
As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
NCO Financial Services called my brother in law on my work phone. When he called them back as soon as he identifd himself the got abusive and threatening. Even saying was lying about working. Whwn I asked how they got my work number. They said that he gave them that as a contact number. This is an outright lie as he has never talked to these people before and he does not even know my work number. I asked them to remove from their database. If they call again you will be hearing from me again.
As a resolution, I would like the following:
They should cited for violation of the FDCPA.
Sprint PCS is by far the worst of all cellular phone services. Despite thousands of monthly complaints their clever commercials keep them a float. Don’t support these crooks Verizon has the largest network and at&t is next. Sprint isn’t even close to these companies network size.
Sprint and Sprint PCS
This company has to be the biggest crooks ever. I signed up for the their service on vacation, the sales guy was nice and showed me the coverage map with my city perfectly highlighted and the plans looked good the phone was nice all was peachy.
Then one after another gave the crap:
I got back home and noticed the phone doesn’t work, so I call ed sprint they said yes it does work in my city. Soon I found out it does work for about a mile at the very bottom of the city the other 15 miles well I guess that didn’t matter.
It gets worse, I called them and said I will eat the price of the phone but I don’t want a monthly plan that doesn’t work in my area. They said too bad and recommended a roaming plan which I got and used for the frickin full year….
Finally my plan runs out I’m stoked to get a new phone so I call them precocious because the have all ready screwed me before. I said o.k. I’m ready to cancel my service they said you have to wait until after the one year a week later.
O.K. a week later I call and the cancel the guy says that they are going to cover my whole area and they will cover the cost of my phone for 3 months until that happens. Against my better judgment I said o.k.
What a mistake they put me Back on a one year plan, they never said this will extend you plan or anything of the sort.
So I called back and said I want to cancel about a month after the one year I realized I don’t want to work with this company ever again.
The lady was nice and said even though the guy extended the one year she cancel it with no penalty and pay for my last month. i was thinking wow they just redeemed themselves.
I was seriously mistaken…
She just flat out lied so I called again after receiving a bill a month later and another rep said they would waive the cancel fee and close the account.
Lied to again.
I called again keep in mind these calls take about 20 minutes to connect and you have to basically type a secret code to find anyone on their phone system.
I called back the guy said my account was closed and I owed nothing
I am excited I had a ritual burning of the silver bullet looking phone (by the way broke after two months and the warranty didn’t cover it because they said the sweat in my pocket made lines in the lcd screen)
I went to cingular which I have used happilly since.
It’s not over…
I get a bill six months later from Sprint saying I owe fore a month of service and a early cancellation fee. I call them mad but I am going to be subtle and try to resolve this. They said who are these people I spoke with (like I know their names and they would give me their real name if they where lying) The lady then said sorry we cannot help you and if you don’t pay we will post it on my credit repot and send me to collections.
I then said crew you and all the obvious crap and hung up. Man I just got royally screwed by the piece of shit company.
I got it taken off my credit because trw among others get so many complaints about sprint wrongfully putting people in collections. I forced the collection company to stop calling.
To sum it up they tried to screw me in everyway they can get their hands on and in the end the only reason why their was any justice is because I had to work my ass off to keep my principles.
DON’T USE SPRINT THEY ARE CROOKS!!!
